Privacy Policy

PRIVACY POLICY

Maison Washington operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a seamless shopping experience (the "Services"). Maison Washington is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described here.

Personal Information We Collect

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you. We may collect the following categories of personal information, depending on how you interact with the Services:

Contact details, including your name, address, billing address, shipping address, phone number and email address. Financial information, including payment card details, transaction information and payment confirmation. Account information, including your username, password and preferences. Transaction information, including items you view, add to your cart or purchase. Communications with us, including any information you share when contacting our support team. Device and usage information, including your IP address, browser type and how you browse and interact with the Services.

How We Collect Personal Information

We may collect personal information directly from you when you visit or use the Services, create an account or communicate with us. We also collect information automatically through cookies and similar technologies, from service providers acting on our behalf, and from partners or other third parties.

How We Use Your Personal Information

We use your personal information to provide and improve the Services, process payments, fulfill and ship orders, manage your account, handle returns and exchanges, and communicate with you about your orders. We may also use your information for marketing and promotional purposes, fraud prevention and security, customer support, and to comply with applicable legal obligations.

How We Share Your Personal Information

We may share your personal information with Shopify and other third-party providers that perform services on our behalf, including payment processing, order fulfillment, shipping and data analytics. We may also share information with business and marketing partners for advertising purposes, with affiliates within our corporate group, and in connection with a business transaction such as a merger. We may also disclose information to comply with legal obligations or to protect our rights and the rights of our users.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be shared with Shopify and third parties. To learn more about how Shopify handles your personal information, visit the Shopify Consumer Privacy Policy at privacy.shopify.com.

Third-Party Websites

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

The Services are not intended to be used by minors. We do not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has provided us with their information, please contact us and we will delete it.

Security and Retention

We take reasonable measures to protect your personal information, although no security system is perfect. We retain your personal information for as long as necessary to provide the Services, comply with legal obligations and resolve disputes.

Your Rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information. To exercise any of these rights, contact us at support@maisonwashington.com. We will not retaliate against you for exercising your rights.

Managing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link in any email we send you. We may still send you non-promotional emails related to your account or orders.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Contact

For questions about this Privacy Policy or to exercise your rights, contact us at support@maisonwashington.com.